A buyer in Germany can file a complaint before the state RERA authority in India online, seeking a refund with interest or delay compensation until possession. You authorise us through a vakalatnama or power of attorney legalised in Germany, or a digital signature where the authority accepts it. Most authorities, including MahaRERA, hear complaints online, so you need not travel.
- Document route
- German notary, pre-certification, then Indian mission attestation
- Time difference
- India is 3.5 hours (summer) to 4.5 hours (winter) ahead
- Law
- Real Estate (Regulation and Development) Act 2016
- Main remedy
- Section 18: refund or delay interest
Builder Delay & RERA from Germany: how it works
We review the booking form, agreement for sale, payment receipts and correspondence, and check the project's RERA registration, promised completion date, extensions and orders already passed against the builder. In Maharashtra, MahaRERA's conciliation forum can sometimes resolve disputes before a formal complaint, and we consider it. The complaint is filed online with your authorisation.
The authority first decides whether the builder missed its committed date. Buyers who wish to exit usually receive a refund with interest at the prescribed rate from each payment date; those who keep the flat receive monthly interest until possession. A builder who ignores the order faces recovery through the district collector, as if the amount were unpaid land revenue. If the builder is insolvent, we lodge your claim with the resolution professional. We explain both outcomes in euros and rupees before filing. Updates follow every hearing by email, timed so that they reach you at the start of your German working day.
What clients in Germany should know
- Refunds of payments made from Germany or your NRE account return through the same route and remain repatriable.
- Interest received may be taxable in India and should be declared to the Finanzamt as foreign income.
- Emails and brochures from the builder's sales team can support claims about promised features.
Step by step from Germany
Video consultation
A call at a time that suits Germany, after we have read your documents.
Documents signed in Germany
German notary, pre-certification, then Indian mission attestation
Work in India
Our team files, appears and follows up in India, and shares scans of everything filed.
Result and handover
Certified copies and originals are couriered to you in Germany where needed.
The full guide
This page covers what changes when you are in Germany. For the law, the documents and the step-by-step procedure, read our main page on Builder Delay & RERA, or see all services for clients in Germany and the NRI Property Law practice area.
Questions from clients in Germany
Can I file without going to India?
Yes. Filing is online and hearings are mostly by video.
Can I claim interest after taking late possession?
Yes. Accepting possession does not waive interest for the delay.
How long does a complaint take?
Commonly between six and twelve months, though busy authorities such as MahaRERA can take longer for contested cases.